Terms of Service

These Terms of Use ("Terms") contain important information regarding your rights and obligations. Please read them carefully before using our website available at: http://medical.adamvacations.com/

If you do not agree with these Terms, kindly refrain from using the Website. The terms "Adam Vacations," "we," "us," or "our" refer to Adam Vacations Pvt Ltd**, the company offering the services described below through the Website.

We operate in collaboration with accredited hospitals and healthcare providers across India to facilitate medical travel for patients from the USA and other countries. Our Privacy Policy outlines how we collect and use personal data in connection with your use of the Website.

Entire Agreement

By using this Website, you agree to be bound by these Terms and all applicable laws and regulations. These Terms and our Privacy Policy together constitute a legally binding agreement between Adam Vacations Pvt Ltd and all users, including patients, attendants, and visitors ("users").

You confirm that:

• You have read, understood, and agreed to these Terms.
• You have full legal capacity and authorization to use this Website.
• You will comply with all applicable laws and third-party rights.

Services

Adam Vacations Pvt Ltd provides a platform through which users, particularly from the USA, can:

• Explore information on treatments and partner hospitals in India.
• Consult with our coordinators for guidance and recommendations.
• Receive individualized treatment plans from partner hospitals.
• Access second opinion and teleconsultation services.
• Use cost calculators for estimated treatment expenses.
• Book appointments and make deposits for medical services.
• Get assistance with visas, travel, accommodation, and local logistics.

Adam Vacations facilitates connections between users and medical providers in India. We do not directly provide medical advice or healthcare services. All medical services are provided by licensed medical professionals and institutions.

Deposit Payment Terms

To secure a medical appointment, we may require a deposit of 200 USD or EUR**, depending on the currency of the quotation. This is communicated to you before confirming an appointment. While the deposit is a service fee to Adam Vacations, the medical facility will deduct this from your final treatment bill.

Deposits can be paid through your account on the Website or through a third-party payment provider. Refunds are available if cancellations are requested at least 10 days before the scheduled appointment via medical@adamvacations.com. Refunds are processed within 30 days.

Deposit payments and refunds are not available to cardholders from Cuba, Iran, Sudan, Syria, and Venezuela. Alternate payment methods may be provided upon request.

Estimated Cost Disclaimer

The "Calculate Estimated Treatment Cost" feature is intended only for informational purposes and is based on general averages as of January 1, 2024**. Actual costs may vary due to:

• Flight and visa fees
• Hospital or provider charges
• Exchange rate fluctuations
• Individual medical requirements

Users are encouraged to request a personalized quote for accurate pricing.

Tele/Video Consultation Service

Teleconsultations help patients interact remotely with healthcare professionals in India. These are not substitutes for physical exams or emergency treatment. Users agree to:

• Provide accurate information during the consultation.
• Maintain privacy during the session.
• Not record or share any part of the consultation without consent.

Second Opinion Service

Adam Vacations facilitates second opinions from qualified Indian doctors based on user-provided reports and medical history. This does not replace a full clinical evaluation and is conditional upon the information provided. Consent must be obtained when requesting on behalf of another person.

Information Accuracy

The Website content is collected from our partner hospitals and trusted sources. We strive for accuracy, but we do not guarantee real-time updates. Inclusion of a hospital or treatment does not imply endorsement. Users are advised to perform their own due diligence.

User Account

Users may create an account to:

• Submit and update personal and medical information
• Track appointment status
• Upload and manage documents
• Pay deposits and communicate with coordinators

You are responsible for the security and proper use of your account. Multiple accounts are not allowed. If unauthorized access is suspected, notify us immediately. To delete your account, email us at medical@adamvacations.com .

Content Use

All content on the Website is owned or licensed by Adam Vacations Pvt Ltd. You may use it for personal, non-commercial purposes. Any reproduction or commercial use requires prior written permission. When sharing our content, a proper link and attribution must be provided.

Limitation of Liability

Adam Vacations Pvt Ltd and its affiliates are not liable for any loss, damage, or adverse outcome related to:

• Use of the Website
• Treatment decisions or medical opinions obtained through the platform
• Errors, delays, or disruptions in services

Users assume full responsibility for the use of the Website and any decisions made based on its content.

Applicable Law and Jurisdiction

These Terms are governed by the laws of India**. In case of a dispute, parties agree to seek amicable resolution. If unresolved, the dispute shall be subject to the exclusive jurisdiction of courts located in Gurugram, Haryana, India**.

Electronic Communications

By using the Website, you consent to receive communications regarding:

• Appointment confirmations and updates
• Promotional offers and newsletters
• Website and policy changes

You may opt out of promotional communications by following the instructions provided in the emails.

Other Terms

Adam Vacations may suspend access to the Website for violation of these Terms. If any provision of these Terms is found unenforceable, the remainder shall remain in effect. We may revise these Terms periodically. Users will be notified of any material changes.

Contact Us

Adam Vacations Pvt Ltd
Address: Unit 16A, 16B / 17A Ground Floor, Tower B3, Spaze Itech Park, Sector 49, Gurugram, Haryana 122018, India
Email: medical@adamvacations.com

Thank you for choosing Adam Vacations for your medical travel journey.