At Adam Vacations Pvt Ltd, we strive to make your medical travel journey smooth and stress-free. We understand that plans can change unexpectedly, and have designed a clear and fair refund and cancellation policy to protect your interests.
All cancellation requests must be submitted in writing via email to medical@adamvacations.com. Refunds are issued based on the timing of your request relative to the scheduled treatment date:
| Time Before Scheduled Date | Refund Amount |
|---|---|
| 30+ days | 70% of total amount paid (excluding booking fee) |
| 14–29 days | 50% of total amount paid (excluding booking fee) |
| 7–13 days | 25% of total amount paid (excluding booking fee) |
| 7 days | No refund – funds non-refundable due to high costs |
This structure is a fair estimate of actual costs incurred, including hospital coordination, travel arrangements, and administrative overhead.
Should a hospital or surgeon cancel or postpone your treatment due to:
we will promptly:
If any part of your planned treatment (e.g. diagnostic tests, follow-up visits) is canceled after your arrival, we will refund the cost of unused services, minus administrative fees and the initial booking deposit.
To process any refund, please provide:
No refunds will be issued if you:
Adam Vacations reserves the right to revise this policy at any time. New versions will be published to our website with updated effective dates.
Please reach out to us at medical@adamvacations.com with your booking reference and full details. We're here to assist you every step of the way.
+91-7053-074-322
+1-855-888-0114
